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Frequently asked

Questions guests ask before they arrive.

Open as many as you'd like.

Check-in opens from 15:00 and check-out is until 12:00. Reception is staffed 24/7, so late arrivals are never a problem. Just let us know your estimated time and we'll have your key ready.

We're also happy to store bags at reception, before check-in or after check-out, at no charge.

Is parking available at the hotel?

Awaiting copy from Isha. Will cover on-site parking availability, capacity, EV charging, and any nightly rate.

Do you offer airport or train station transfers?

Awaiting copy from Isha. Will explain transfer options from Lisbon Airport and Sintra train station, lead times, and how to request via the form above.

What is your cancellation policy?

Awaiting copy from Isha. Will outline standard and non-refundable cancellation windows, deposit terms, and modifications.

How do I request information for a wedding or private event?

Awaiting copy from Isha. Will direct guests to the form above with inquiry type "Weddings" or "Social events", outline what to include (date, party size, format), and link to the Gather page for spaces and capacities.

Contact

Tell us a little about your visit.

Questions guests ask before they arrive.

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