Contact

Check-in opens from 15:00 and check-out is until 12:00. Reception is staffed 24/7, so late arrivals are never a problem. Just let us know your estimated time and we'll have your key ready.

We're also happy to store bags at reception, before check-in or after check-out, at no charge.

Check-in: 3:00 PM · Check-out: 12:00 PM

Early check-in and late check-out may be available upon request, subject to availability, and may incur an additional cost.

Guests arriving earlier may store luggage at the reception if rooms are not yet ready, and have full access to all our facilities.

Free parking available for hotel guests, subject to availability.

Direct access to Praia Grande beach.

Outdoor ocean swimming pool with panoramic Atlantic views.

24-hour reception and guest assistance.

Free Wi-Fi available throughout the hotel.

Daily housekeeping service is provided; however, as part of our sustainability efforts, we encourage guests to reuse towels and request linen changes only when necessary.

Concierge assistance for local recommendations, tours, and transportation.

Meeting and event spaces available for business meetings and private events.

Arribas Sintra Hotel is located directly on Praia Grande, offering uninterrupted views of the Atlantic Ocean.

All guest rooms feature a balcony.

The hotel is located approximately 40km from Lisbon Airport and 14km from Sintra historic center.

The property is smoke-free in all indoor areas, including the room balconies.

Pets are not permitted, except certified guide dogs.

Children up to 2 years old may stay free of charge in a baby cot, when sharing the room with the parents and the maximum occupancy for the room type is respected.

Children 3–10 years old benefit from special rates when staying with adults and the maximum occupancy for the room type is respected.

Family rooms are available for additional comfort.

Baby cots are available upon request and subject to availability.

A valid credit card is required to guarantee reservations.

A pre-authorization may be processed on the credit card before the arrival date.

Depending on the rate selected, prepayment or deposit may be required at the time of booking.

Cancellation policies vary depending on the rate plan chosen at the time of reservation.

Any applicable deposits will be processed according to the booking conditions.

Reservations for groups and events requiring five or more rooms are to be made directly with the hotel as specific guarantee and cancellation policies apply.

Block bookings of five or more rooms made via our website or an agency will not be honored without the resort's specific authorization.

Reserved tables will be held for a maximum of 15 minutes after the confirmed booking time. After this period, the reservation may be released or cancelled depending on availability.

Table availability is subject to capacity and operational hours.

Appropriate attire and footwear are required in all dining areas.

Guests with food allergies, intolerances, or dietary restrictions must inform the hotel in advance.

While we take every precaution, we cannot guarantee the complete absence of allergens due to shared preparation areas.

Vegetarian, vegan, gluten-free, and other special meal options may be available upon prior request.

All food and beverage consumption must be settled upon request or charged to the room when authorized.

Menus and prices are subject to change without prior notice.

Restaurant and bar opening hours are subject to change without prior notice.

Consumption of food or beverages not purchased at the hotel may be restricted in certain hotel areas, including restaurants and bars.

Alcoholic beverages will not be served to persons under the legal drinking age or to intoxicated guests.

Glassware and bottles are not permitted in pool areas for safety reasons.

Food and beverage service in outdoor areas may be affected by weather conditions.

The hotel reserves the right to refuse service when necessary to ensure the comfort, safety, and wellbeing of guests and staff.

Reservations for groups of 10 guests or more are considered group bookings and must be arranged directly with the hotel in advance.

For group requests, special menus, celebrations, or private dining options, please contact our team before arrival.

Birthday cakes, decorations, entertainment, or external suppliers must be approved by the hotel in advance.

Corkage or service fees may apply for external products brought into the hotel.

The hotel reserves the right to request a deposit or prepayment for group bookings and special events.